The Link Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 23 reviews

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mtbab's Review of The Link

23rd Dec 2004

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    LG 8120 - contract
  • Layout of shop
    2 stars
Good Points

NONE!!


Bad Points

They treat you like they don't want you to be in their shop, as if we begged them to let us in.


General Comments

THE LINK, BULLRING BIRMINGHAM!!! DO NOT buy your phone from this shop, the staff in this shop are the most rude and unhelpful people I have met. I bought an LG in there, it failed, sent off for repairs it took A WEEK!! NO PHONE FOR A WEEK!!. A month later it fails again, took it in, this time they say it could take 14 DAYS!! So can I have a courtesy phone in the meantime? NO!! Call the insurance people 3 days that's better, so but can I have a courtesy phone? They don't have one, after an HOUR! In the shop talking to various person a courtesy phone magically appears!! They gave me someone else's credit card receipt to give the shop details to the insurance, that could have been my receipt with my whole signature and account number and full name on there. VERY, VERY POOR SHOP!!

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