| Customer Service | 3.5/10   |
|---|---|
| Quality of website | 3.9/10 |
| Value for Money | 3.9/10 |
| Reviewer Rating | 2.6/10 |
| Overall Rating | 2.8/10 |
By Yorke on 18th Dec 2004
| Goods purchased & cost | o |
|---|---|
| Customer service | Non-Existant |
| Delivery | On time |
| Quality of website | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Yorke's recommendation | |
Nil
Collection of returns.
In my experinece telephone contact is rubbish and customer service is useless.
24Ace: E-mail contact is non existant. I have been waiting THREE MONTHS for the collection of TWO ITEMS for return. This has not happened despite numerous telephone calls and E-mails. My friend has also had problems contacting the company by telephone. She was waiting for an answer for half an hour before she had a reply and she will never use the company again. She was a first time customer and a LAST. I do not intend using the company again and I have been a customer for a number of years and in my experience it has never been as bad as it is now.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 2 | 0 | 0 | 0 |
Total Respect: +2
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