24ace www.24ace.co.uk review

Average Ratings
Customer Service3.5/10 Based on 1 rating
Quality of website3.9/10 Based on 13 ratings
Value for Money3.9/10
Reviewer Rating2.6/10
Overall Rating2.8/10 Based on 18 ratings
19% Recommended3 out of 16 Reviews

Review of 24Ace www.24ace.co.uk

By womansdomain on 12th Dec 2004

womansdomain's Ratings
Goods purchased & costNot supplied
Customer serviceNon-Existant
DeliveryStill waiting
Quality of website2/10
Value for money1/10
Overall value0/10
no womansdomain's recommendation

Good Points

Non-existant

Bad Points

Where can I start!

General Comments

24Ace: I have had battle after battle with 24ace. I ordered a mobile phone, which was quite important to me. This took a massive 10 weeks to arrive, this was only after countless phone calls to numerous call centres talking to people who were not helpful.
Then I ordered some items for our bedroom, it took 6 weeks for some items to be delivered, again after complaining on numerous occasions. Some of the goods that I ordered never showed up at all. I filled in a declaration saying which items were missing and they were never taken off of my statement. I am still in the process of getting my balance reduced, I can see this being quite a fight.

My advice is never to buy anything from ace, they don't know what they are doing and they seem to employ unhelpful staff.

I am never buying anything else from them, I advise you to do the same..

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