24Ace www.24ace.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 2 ratings and 21 reviews

Thumb down 14% of users recommend this product

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womansdomain's Review of 24Ace www.24ace.co.uk

12th Dec 2004

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Customer service
    Non-Existant
  • Quality of website
    1 stars
  • Goods purchased & cost
    Not supplied
  • Delivery
    Still waiting
Good Points

Non-existant


Bad Points

Where can I start!


General Comments

24Ace: I have had battle after battle with 24ace. I ordered a mobile phone, which was quite important to me. This took a massive 10 weeks to arrive, this was only after countless phone calls to numerous call centres talking to people who were not helpful.
Then I ordered some items for our bedroom, it took 6 weeks for some items to be delivered, again after complaining on numerous occasions. Some of the goods that I ordered never showed up at all. I filled in a declaration saying which items were missing and they were never taken off of my statement. I am still in the process of getting my balance reduced, I can see this being quite a fight.

My advice is never to buy anything from ace, they don't know what they are doing and they seem to employ unhelpful staff.

I am never buying anything else from them, I advise you to do the same..

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