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- vijay kamal's review
Picture courtesy of Runit Kapur.
| Customer service | 4.3/10   |
|---|---|
| Overall cleanliness | 4/10 |
| Value for Money | 5.3/10 |
| Reviewer Rating | 4.5/10 |
| Overall Rating | 4.6/10 |
By vijay kamal
on 28th Nov 2004
| Date of use (month/year) | November 2004 |
|---|---|
| Transport links | Average |
| Range of shops | N/A |
| Eating facilities | N/A |
| Customer service | 0/10 |
| Overall cleanliness | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 vijay kamal's recommendation | |
We made it out alive.
Ill equipped. Horrible staffing. Baggage area couldn't fit the passengers, let alone the baggage. Parking lot was a joke. Do not...I repeat - DO NOT land at this airport until the new terminal is completed and has worked through it's bugs.
When we landed at Amritsar International Airport , we were happy. Walked down the stairs and headed toward the building (terminal)...Entered the terminal. Then we had to get into lines for immigration. We witnessed "known" people being whisked out of line by what seemed like airport personnel or police. One man even refused to step over the line marking whether you're in or out because he seemed embarrassed by this special treatment....The rest of us waited patiently. Once we were through this tight area, we proceeded to an even tighter area which was 5 steps away and was apparently the baggage claim area. This area could not accomodate all the passengers safely. When the baggage started coming out, it was ridiculous. People had huge amounts of luggage and had to set them aside to await the rest of their luggage as is normal. Unfortunately, there was no room for this. To make it worse, the authorities were refusing to let people out without all their luggage. It seemed neverending. People finally started pushing a bit and getting angry. The authorities basically had to let us all out. Once we did get out, we realized that the cars were not only double parked..but triple, quadruple, etc......parked!!! An amazing experience. I will absolutely never fly in to this airport again! Shame on the airport authority and shame on Singapore Airlines for allowing their planes to land at this facility under these horrible conditions.
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sadhu on 20th Apr 2006