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| Customer Service | 1.7/10 |
|---|---|
| Quality of website | 2.8/10 |
| Value for Money | 4.5/10 |
| Reviewer Rating | 3.4/10 |
| Overall Rating | 3.5/10 |
By AWG
on 22nd Nov 2004
| Goods purchased & cost | £0.00 |
|---|---|
| Customer service | N/A |
| Delivery | Still waiting |
| Quality of website | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None whatsoever.
Please read review text.
Next have sent my 19 year old son a totally unsolicited catalogue, followed by a totally unsolicited bill for the catalogue for £3.50. The bill states "Ordered Goods" Nov. 15, AW/04. Number M99999 D.
We have checked very carefully with our son, who incidentally either buys clothes through our Argos Additions Catalogue, or high street small retailers.
This is totally unacceptable, and probably contravenes the Trading Standards Sale of Goods Act.
We phoned the Company up and a telephone service operator did apologise for this, and said the spurious account would be deleted.
However the "present balance" of £3.50 is due on December 08, 2004, so we shall wait and see whether the service operator has in fact cancelled the account or further demands occur.
As a regular user and contributor to The Review Centre I undertake to return to this review and keep all readers up to date.
Once again though it is totally unceptable that anyone, let alone either a young person (or elderly person), who may be vulnerable to the demands of a spurious bill and Bank Giro Credit form, should receive this.
Important, please be aware that:

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