| Quality of service | 2.3/10   |
|---|---|
| Layout of shop | 6.1/10 |
| Value for Money | 3.7/10 |
| Overall rating | 3.1/10 |
By ec
on 21st Nov 2004
| Goods purchased & cost | 2 pairs tights £7.50 |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 4/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 ec's recommendation | |
The out of town stores have good baby feeding and changing facilities.
The maternity clothes are really frumpy and fairly expensive.
Some town centres have done away with Mothercare stores and moved out of town. I bought 2 pairs of tights because it was buy 1 get one half price and when I went to the checkout it didn't register and the assistant didn't know about the offer. Also the tights didn't fit they were way too small. So I bought a larger size and they were exactly the same. Even though there was no other customers at the till where I wanted to refund a pair of jeans because I'd seen a nicer pair cheaper they made me go to customer service. once I had to wait 5 minutes to be served - the only customer on the store because the staff were having a meeting and they all gave me dirty looks.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 1 | 1 | 0 |
Total Respect: 0
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