afrodads's Review of Halifax Savings Account
19th Nov 2004
Overall Rating
- Value for money
Absolutely None!
Bad Points
Poor custmer service, Rude staff, Ignorant assistants.
General Comments
After opening a Halifax Current account over the phone, I took my driving licence and BT telephone bill to Stratford East London Line to verify my identity. After waiting 30 minutes in the custmer service line, the ignorant woman rudely said that they don't accept BT bills, despite being told it was accepted as a means of verifying address, over the phone.
Days later, the same BT bill was accepted in the Halifax Hammersmith branch.
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