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| Value for Money | 4/10 |
|---|---|
| Overall rating | 0.5/10 |
By afrodads
on 19th Nov 2004
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
| | |
Absolutely None!
Poor custmer service, Rude staff, Ignorant assistants.
After opening a Halifax Current account over the phone, I took my driving licence and BT telephone bill to Stratford East London Line to verify my identity. After waiting 30 minutes in the custmer service line, the ignorant woman rudely said that they don't accept BT bills, despite being told it was accepted as a means of verifying address, over the phone.
Days later, the same BT bill was accepted in the Halifax Hammersmith branch.
Important, please be aware that:

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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