Nouvelair Review

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Nouvelair
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 11 reviews

Thumb down 27% of users recommend this product

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katemonster's Review of Nouvelair

17th Nov 2004

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    Gatwick to Monastir
  • Flight on time?
    0 stars
  • Comfort on flight
    0 stars
  • Flight Date
    November 2004
  • Ticket class
    Charter /Package
  • Customer service
    0 stars
  • Quality of food
    0 stars
Good Points

None


Bad Points

Too many to list


General Comments

Nouvelair
1. I specified a serious allergy to carrots and both my meals to and from Tunisia has carrots in. When I pointed this out to cabin staff they said I could have a CUP OF WATER instead.

2. Flying back from Tunisia as I sat in my chair the whole of the base of the chair fell apart. I called the cabin crew over, whilst holding the pieces of the chair in the air, and they said they would get back to me AFTER TAKE OFF. When they proceeded to check our seatbelts (something they did not even bother with on the way out) they ask me to put on my seatbelt, they seemed to have forgotten that I did not even have a seat to sit in! Finally they repaired the seat with VELCRO. The bread rolls in the meals going out had mould on them and we were told there was not tea or coffee only coke. If was supposed to be flying with My Travel, but the holiday company told us at the last minute (after we could pull out) that we would be travelling with Nouvelair. DO NOT TRAVEL WITH NOUVELAIR IF YOU HAVE A CHOICE. They are a Micky Mouse company who have not got a clue about customer services or safety.

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