Singlepoint (4U) Ltd Review

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Singlepoint (4U) Ltd
0.8 stars
Average rating for this product is: 0.8 out of 5

From 1 rating and 359 reviews

Thumb down 11% of users recommend this product

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misspacman's Review of Singlepoint (4U) Ltd

16th Nov 2004

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Mobile £30 p/m
  • Layout of shop
    0 stars
Good Points

None.


Bad Points

In a nut shell, they leave you feeling ripped off.


General Comments

I bought my phone believing it was with Vodaphone, however I then recieved a letter from Singlepoint saying my contract was officially through them. Since then I have found it difficult to contact them, the phone lines are always busy and the website does not have an email address were you can contact someone. The "contact us" page merely has a list of queries you can pick from & for some reason there is no listing for complaints??
After a year I have cancelled my contract as they would not do a free phone upgrade. I cancelled the correct way by giving a months notice, however my final bill included another months line rental! When I rang to complain about this they said I would receive a credit for half as they say they did not recieve my letter in time! (I know the post service is bad, but does it really take 15 days for a first class letter??) So I am now being charged for something I have never used & Singlepoint will not do a thing about it.
My only wish is that I had read this page before purchasing a Vodaphone mobile!! I wont be making that mistake again!!

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