Have a picture of Alliance & Leicester Current Account?, please send it to us.
| Ease of use | 5/10   |
|---|---|
| Customer Service | 2.6/10 |
| Overall rating | 3.3/10 |
By Nationwide on 7th Nov 2004
| Ease of use | 8/10 |
|---|---|
| Customer Service | 0/10 |
| Overall value | 1/10 |
 Nationwide's recommendation | |
On-line application form easy to complete
Staff not very helpful
I was offered a Premier current account but I wanted to increase the overfdraft offer. I spoke to the A&L customer rep who gave me a 'wrong' fax number to forward the necessary details. I call up again and advised them of their mistake and yet again they gaave me a wrong fax number. Eventually I found out a had faxed my personnal details to a 'random' fax number given by, yes - A&L! Eventually, I managed to contact someone in the 'Under Writers' department who where very rude. Since this incident I have moved to the Nationwide - VG!
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