Alliance & Leicester Current Account Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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Nationwide's Review of Alliance & Leicester Current Account

Overall Rating

0.5 stars
  • Customer Service
    0 stars
  • Ease of use
    4 stars
Good Points

On-line application form easy to complete


Bad Points

Staff not very helpful


General Comments

I was offered a Premier current account but I wanted to increase the overfdraft offer. I spoke to the A&L customer rep who gave me a 'wrong' fax number to forward the necessary details. I call up again and advised them of their mistake and yet again they gaave me a wrong fax number. Eventually I found out a had faxed my personnal details to a 'random' fax number given by, yes - A&L! Eventually, I managed to contact someone in the 'Under Writers' department who where very rude. Since this incident I have moved to the Nationwide - VG!


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