LowestOnWeb www.lowestonweb.com Review

Overall Rating

The good thing is that they are on line, that way I couldn't jump in my car to go up there and do something I regret.

Terrible Customer Service
Can only contact them on a premium rate line £1 per min
Very slow email response
Apalling Packaging of expensive, delecate electrical components
Slow to deliver,
Very slow to refund,
You cannot trust the integrity of the products that come from them. Even OEM products will come with Anti-static protection.
I could go on all day

On the 18th October I purchased from Lowestonweb.co.uk one of each of the following;

. MSI MS-7025 K8N Neo2 Platinum
MS-7025 £79.99
. AMD Athlon 64 3500+ 2.2GHz 512KB L2 cache socket 939
ADA3500DEP4AW £227.28

The total price came to £307.27

They were delivered today to my home address, when I got home and opened the packaging I was appalled to see that somebody had taken the MSI motherboard and AMD Processor out of there original packaging and squashed them into a box causing the box to bulge. The Athlon 64 wasn't even in an antistatic bag. The antistatic bag that the MSI motherboard arrived in shows signs of obvious pressure and stress where the cables and Processor have been squashed down on it.

Any moron would know that these are highly sensitive components I couldn't tell whether these have been used before, or if I had received everything that I should have with the components, but most of all, understanding how sensitive these components are and seeing that they were packed so very poorly, how could I trust that these components are not damaged, degraded or completely dead? In fact I would be more surprised if they are not.

Who sends processors out with no Anti Static protection, the one I recieved had a greasy thumb print on it as well.

So I sent them back to lowestonweb stipulationg that I wanted the goods sent to me this time SEALED in Their Origional packaging. I had to Pay to post them back Special delivery, which I will say Low have agreed to reinburse me for.

So a week or so later I recieve the replacements from Low. Squashed into a bulging out of shape creative box, The Motherboard is in MSI packaging but it looks like someone has pulled it from the dustbin corners all scuffed, creased and torn, NOT SEALED but the processor came back to me in a jiffy bag, and what did I see when I opened it? the same little black box with no Anti Static protection. So Again I sent the order back asking that this time they cancel the order and they give me my money back, again I had to pay, but they have agreed to refund my origional order which according to them will take 7-10 days.

Low obviously use Chimpanzees to pack their components and will take things out of their origional packaging to save the cost of postage. That's all well and good if you are selling robust products, but not expensive electrical components, by the way Low Claim that everything they sell is OEM, but they don't tell you that before you buy it or that you don't get the 3 year warranty that I would have got with AMD for the processor etc I recieved no paper work or anything.

I would NOT reccomend them to anybody,
Oh and by the way Lowestonweb don't have an admin or sales line so if you have a problem with your order your options are send an email which they will be slow to respond to or phone their support line which is a premium rate line and costs £1 per min.