privilege car insurance review

Picture courtesy of bottletree.

Average Ratings

Customer Service	3.3/10
Value for Money	4/10
Reviewer Rating	3.4/10
Overall Rating	3.3/10

26% Recommended7 out of 27 Reviews

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By tonyh204 on 19th Oct 2004

tonyh204's Ratings

Have you made a Claim	Yes
Customer Service	2/10
Value for money	8/10
Overall value	4/10
tonyh204's recommendation

Good Points

cheap

Bad Points

accident repair centre

General Comments

I took out my car insurance policy with Privilege in june as it was 10% cheaper than my previous insurer Directline who are also the parent company, everything fine until I had an accident when a lorry hit me and damaged the whole of the rightside of the car, so my car went in for some major work, when I got the car back 3 weeks later there were numerous faults, the shutline on the door had a large gap at the top, the seal round the window had a gap as the window frame was twisted, a damaged alloy wheel had not been repaired or replaced, paint was patchy in places, paint overspray on tyres, window seals and the fuel cap plus other niggly bits, the car has been in for the remedial work but again still things are not right. My advice if you can afford it do not go for the cheapest quote as you seem to get the cheapest service!

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Total Respect: +1