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- Fubz's review
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| Flight on time? | 4.9/10   |
|---|---|
| Customer service | 5.4/10 |
| Comfort on flight | 4.4/10 |
| Quality of food | 4.8/10 |
| Value for Money | 3.9/10 |
| Overall rating | 3.5/10 |
By Fubz on 10th Oct 2004
| Flight Date | September 2004 |
|---|---|
| Flight From - To | Gatwick - Bangkok |
| Ticket class | Economy |
| Flight on time? | 5/10 |
| Customer service | 8/10 |
| Comfort on flight | 8/10 |
| Quality of food | 7/10 |
| Value for money | 8/10 |
| Overall value | 8/10 |
 Fubz's recommendation | |
Excellent leg room. Had two choices of meal, which were mainly good. The breakfast was not so appetizing.
Temperamental in-flight entertainment. No radio channels even though advertised. Head sets uncomfortable and a lot of interference with the sound making the return flight movies unwatchable.
Phuket Air:
Check in at Gatwick was fine. Flight was delayed for 50 minutes on outward flights and 2 hrs on return. Return flight was via Dubai which we did not find out about until we checked in at Bangkok.
Seats were comfortable (approx 32" seat pitch. In flight staff very friendly, always coming round with water, orange juice, etc. If you wanted anything else they were only too happy to oblige.
Downside is the in-flight entertainment as the sound quality is very poor. Best to take lots of reading matter just in case.
Also took internal flight from Bangkok to Krabi which was fine going down, but on the return we found out ourselves that the flight had been cancelled - there were no signs informing us it was purely by chance enquiring when they would be opening the check in desk that we found out. Luckily they whisked us to the Thai Airways check in desk and within 10 minutes we were onboard their flight and yes, the baggage arrived at Bangkok as well!!
On the whole I would recommend them, although the flight home via Dubai seemed very long as the sound quality was un-listenable.
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cardriver
on 22nd Oct 2004
khun Chris
on 18th Nov 2004
tekfrank on 11th Apr 2005