Russell Hobbs Uno Coffee Maker Review

Overall Rating

Russell Hobbs Uno Machine is a Great Machine, easy to use, cheap and makes an excellent cup of coffee!

Woolworths have stopped stocking the pods and nowhere else stocks them so what a complete waste of money as I can't use my Uno machine and I refuse to pay out more money for an adaptor!!

Russell Hobbs Uno Coffee Maker - Complete waste of money as I cannot get the pods anywhere, and I refuse to buy an adaptor as I paid out for the machine so why should I have to pay out more, If you're going to market a machine which, note, is still on sal,e why would you stop stocking the coffee pods for it???? Totally fed up and I'm going to complain to Russell Hobbs becuase it just isn't on!!

Members' Comments onflynny4378's Review

• tjw20042004 on 1st Feb 2005

  Also try Kenco Crema Range coffee pods, the right size and also give a really nice creamy layer on the top of the coffee.

• indigopussycat2 on 1st Feb 2005

  Mail From Salton Europe, who make and supply Uno Uno Pods.
  
  ***
  Service wrote:
  Dear Ms Taylor,
  
  Thank you for your email where we are sorry to learn of the problems that you have encountered whilst trying to obtain replacement pods for your Unouno product. A copy of your email has now been forwarded to our Marketing department for their awareness.
  
  In the meantime we would advise that the Unouno pods are available from selected branches of the following stores: -
  
  P/No Description Store
  11496 Skip The Buzz: - John Lewis, Sainsbury
  11497 Café Kind Of Day: - Boots, John Lewis, Woolworths, Miller Bros
  11498 Love At First Sip: - Boots, John Lewis, Woolworths,
  Miller Bros, Comet, Sainsbury
  11499 Buzzworthy: - Boots, John Lewis, Woolworths,
  Miller Bros,
  
  Alternatively, if you are unable to locate a local stockist for these pods from the list above, then you may order by visiting our website at www.unounopods.com or by calling our Service lines on 0845-658-9700 with your credit card details and full name and address for delivery purposes.
  
  Upon receipt of payment, your order will be processed and despatched to you.
  
  Please note that there are no postage charges on any orders placed via our website or via our Customer Service lines.
  
  Yours sincerely,
  
  Customer Service Dept.

• flynny4378 on 31st Jan 2005

  Hi
  
  www.easypods.co.uk do them so that's probably your best bet!!
  
  Regards

• Mozzie on 31st Jan 2005

  It is an excellent machine, making excellent coffee. I buy my pods online http://www.unounopods.com/- 4 boxes at a time to make sure I get the free P&P, package arrives in 2/3 days - actually works out cheaper than the shops.
  
  Pod availability varies depending on where you live. We have an in town Sainsburys and an out of town SuperStore, and another SuperStore only 11 miles away. The in town store stocks them, the other two don't. Our Tesco SuperStore doesn't stock them either, neither does Tesco Online - but my little Tesco Express does, so does the Tesco in Exeter. My local Woolworths did stock them, now they don't. Asda ran an offer for a month and haven't stocked them since.
  
  It's best to buy online and avoid the stress

• tjw2004020354040 on 29th Jan 2005

  Buy the pods online, they are much cheper than in store - and you can get more varieties.
  
  Try www.unounopods.com and www.easypods.co.uk

• indigopussycat2 on 29th Jan 2005

  Have had major problems getting replacement pods for this machine.
  Customer service Russell Hobbs tell me John Lewis does all 4 types of coffee pod and that Miller Brothers, Sainsbury and Woolworths stock 3 types. I live in Newcastle, which has these stores and 2/2 Sainsburys, 1/1 Woolworths, 2/2 Tesco, 2/2 Asda do not stock these.
  I have been told, however, that Kenco pods are identical. I have also read that you can use round teabags with this machine.
  I have yet to try Miller Brothers, but have mailed John Lewis, as I have spent too much time and petrol looking for these pods.
  It is such a shame, as the coffee is excellent !!
  This is the best I have tasted-with the free samples - EVER !!
  There is easypod and coffeepod websites, and of course www.unounopod.com, which at present has free p+p.
  Google have quite a few coffeepod companies listed. It is just a matter of searching around to suit your taste and pocket, as the price of the pods varies considerably.
  I notice previous comments about Tesco getting these pods in at Xmas. We have a local superstore and they don't have them.
  ENJOY.

• chorltoon on 2nd Dec 2004

  www.easypods.co.uk - as easy as that!

• flynny4378 on 25th Oct 2004

  Thanks very much for the advice, I will make sure I call before I have a wasted journey!!
  I will also give the Kenco pods a try as you suggested!
  
  Thanks

• Tim Carswell on 24th Oct 2004

  Its a good idea to call your Sainsburys before making the trip though - I have 3 stores near me and only one of them stocks the Uno Uno pods at the moment. They plan to have them in all stores by Xmas or so the Customer Services lady says.
  
  I have found that, if you buy the Kenco pods and squash them into the pod holder, just making sure no part of the pod is above the rim, it works just fine with no leaks.

• flynny4378 on 21st Oct 2004

  Oh brilliant thanks very much for letting me know, I did also find a website www.unounopods.com that does them but it's a lot less hassle getting them from Sainsbury's I tell you and you don't have to pay postage!
  
  Thank you so much!!

• DaveB on 19th Oct 2004

  The Pods are now sold at Sainsburys - £2.99 a box.