Written on: 20/09/2004 by jtran (1 review written)
NTL - Apalling reliability of service and non-existent customer service - I've just waited on the line for 40 minutes to try and report a fault with my telephone - the third time it has failed in three months. I'm trying to run a businesss from home. Don't bother with NTL if you need a reliable service. Almost impossible to get a quick response to dealing with faults when they do occur.
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