American Express Platinum

American Express Platinum Review

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★★★☆☆

2.8 / 5

From 37 reviews

51.4% of users recommend this

Customer service
Value For Money

ckmaxx's review of American Express Platinum

☆☆☆☆☆

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“Someone made a data entry error for my date of birth,...”

Written on: 14/09/2004 by ckmaxx (6 reviews written)

Good Points
Accepted everywhere (in the USA!!)

Bad Points
Hardly anyone takes AMEX in the UK. Also my credit limit for this "Platinum" card is much lower than all my other Classic and Gold cards!!

General Comments
Someone made a data entry error for my date of birth, and I could not access my account online until I sent a copy of my passport. The Credit limit for my American Express Platinum Credit Card is low, they ignored my request to increase even though I provided them with a copy of another card statement. They recently reduced their cahsback, leaving almost no incentive for me to use their card in preference to others.

6 - 12 Months

Used card for
No

Loyalty scheme
Customer service
Value For Money

Mailman's Response to ckmaxx's Review

Written on: 06/06/2005

What do you mean you have a credit limit? I thought the whole idea of Amex cards were that they HAD no limit on them?

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Fco1922's Response to ckmaxx's Review

Written on: 15/06/2006

I live in the UK and it is not true that hardly anyone here accepts AmEx. Indeed, the vast majority of places do -- particularly restaurants, hotels, department stores etc. In truth, I find AmEx more accepted in the UK than in the USA. Where were you trying to use it?

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Magnifico's Response to ckmaxx's Review

Written on: 20/07/2006

As far as I know, limit must be granted on previous experience with You, I doubt anyone wil give ya high limit if you dont have some kind of good transaction history in bank which issued it. I remember that my first car was Visa Gold (charge) and I had cca 6.000 $ limit, after intensive spendings they doubled the limit and finally my personal banker asked me how much I want to have it when I travel.......I go on vacation in 3 weeks and I asked for 50K $ limit on all cards, and it was approved....

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287233_Janedoe22's Response to ckmaxx's Review

Written on: 29/04/2007

My social security number was entered with a digit incorrect. When I would call customer service they said it was correct - but when I was late on my payment - the collection center said the account didn't belong to me.
 
 I applied for the American Express Platinum Credit Card in my name & with my social security number - but they went so far as to accuse me of giving them someone else's social security number.
 
 In the end they sent me a generic letter stating that I applied for the card - but that it wasn't a extension of credit.
 
 If you apply online print out the confirmation pages - to prove if necessary. It can happen to anyone.

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