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Picture courtesy of Dan.
Singlepoint customer services
| Quality of service | 1.8/10   |
|---|---|
| Layout of shop | 2.1/10 |
| Value for Money | 2.2/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.6/10 |
By Laan
on 10th Sep 2004
| Goods purchased & cost | £400 |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 2/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Laan's recommendation | |
None
Don't believe a word they say!!
After my contract period was over I called to cancel it and they said I should do this in writing which I did. I called again to confirm and they then told me it wasn't neccessary for a letter and that I should call back the end of the month(Aug)when I will be able to cancel. I did and then they told me to wait until the 10th of Sept (who knows why) when they can finally give me my PUK no. to transfer to Pay-as-you-go. When I phoned on the 10th they told me they were unable to give the PUK because my account is not active anymore and had to be active which meant I had to re-activate for a fee. I did, and now I am told to pay extra money to get my PUK no. This has been going on for 2 months and I don't know what to do. They belong in jail!
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RookieNM
on 22nd Nov 2004
Laan
on 22nd Nov 2004
ScarfedLady
on 8th Dec 2004
Laan
on 13th Dec 2004
RookieNM
on 14th Dec 2004