Alomartes's Review of Scottish Power
3rd Sep 2004
Overall Rating
- Value for money
- Quality of service
- Goods purchased & cost6
- Layout of shop
It is difficult to identify good points about a company that when it sold my gas cooker along with insurance cover with the promise that if no claim was made that I would receive £79.99 back after the guarantee period.
Bad Points
I now discover that the insurance was through another company called PowerPlan yet the Scottish Power logao is emblazoned across the literature on 5 ocasions as opposed to two for PowerPlan. I believe that I along with many others were misold under the trades Description Act. Sadly, no-one is available to respond to my query in Scottish Power. They are still eager for me to remain a gas and electric power customer!!!
General Comments
Overall, a less than satisfactory position for any company that boasts an increase of 250000 new customers in this year alone.
On average, people found this review very helpful
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