gmwell's Review of Bank of Scotland
27th Aug 2004
Overall Rating
Normally helpful branch staff.
Bad Points
Definately the call centre - absolutely dire.
A4 sized bank statements.
Charges for being overdrawn.
Online Banking.
General Comments
After 14 years I'm calling it quits with the Bank of Scotland. Poor service over the phone, no response to complaints via letter (still waiting after 4 months). I could go on all day. A bank that allows its "largest" football clubs to stay millions in debt, while other smaller clubs are threatened with closure. Looking elsewhere....
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