Payless Car Rental Review

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Payless Car Rental
1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 20 reviews

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sweetpony's Review of Payless Car Rental Car Hire

27th Aug 2004

Overall Rating

0 stars
  • Value for money
    0 stars
  • Country & City of hire
    USA, Atlanta
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    August 2004
  • Condition of vehicle
    Average
Good Points

Nothing. Maybe you'll have a funny story to tell your friends.


Bad Points

They were so bad, I don't know where to begin.


General Comments

Ever see that Seinfeld episode where Jerry has a reservation but they don't have the car--and they try the bait and switch? It was just like that, but worse. We were early for our reservation, and they didn't have the car we wanted. They lied and said they didn't have the car we reserved so they could get us to pay more for what they called "a pretend jag." We finally got a car after waiting an hour, but it was smaller than the one we reserved. By that point we didn't have a choice, we just wanted to get out of there. Worst of all, they were extremely rude, unhelpful, and didn't understand simple questions or statements. In fact, every single person waiting on line had a problem with them! One woman had returned twice because her car wasn't working right and left shouting at them. She said they ruined her vacation.
Don't use them, but if you do, make sure to count every dent or scratch on the car--otherwise they'll charge you for whatever was already there!!!!

Horrible, awful, terrible, technologically backward, inefficient, shady and laughably obnoxious. DON'T RENT FROM THEM EVER!!!! STAY AWAY.

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