Giardini Naxos, Hellenia Yachting Hotel Review

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4 stars
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Blueshark's Review of Giardini Naxos, Hellenia Yachting Hotel Sicily

22nd Aug 2004

Overall Rating

3.5 stars
  • Value for money
    3 stars
  • Board Basis
    Bed & breakfast
  • Accommodation
    4 stars
  • Food
    3.5 stars
  • Location
    2.5 stars
  • Date of stay
    August 2004
  • Tour Operator
    Thomas Cook
  • Customer Service
    3 stars
  • Resort
    2.5 stars
Good Points

Reception Staff were always keen and happy to help most could speak English. House keeping staff always pleasant and helpful.


Bad Points

The food in the restaurant was always good. This was over shadowed by the waiters who to put it mildly were arrogant and rude.


General Comments

We stayed in August at the height of the season. The Hellenia Yachting Hotel is of a high standard and always clean. The main pool was in need of repair (tiles missing) The beach always clean and tidy and well looked after by the lifeguard (Mario). The reception staff and house keeping staff were excellent. The restaurant staff were the opposite. We found them rude and arrogant. When we complained we found the reason why. The maitre de was so rude it was unbelievable!!! This matter only resolved by the superb duty manager.

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Members' Comments onBlueshark's Review

  • Xtype Rank: Lance Corporal on 26th Sep 2004

    Agree with the pool in need of repair and of the positive comments. Can't agree on the restaurant staff, I found them the opposite. However, experiences do differ