pmckeo21's Review of NTL:home - TV, Telephone & Broadband Internet
14th Aug 2004
Overall Rating
- Value for money
- Customer Service
- Time Service Used1 - 6 Months
- Features
None.
Bad Points
Everything.
General Comments
Digital TV is absolute rubbish - mine has never worked. A guy from NTL told me that they think that the fact that it takes 8 seconds to change a channel is acceptable! Once they get you they will make you stay the full year regardless of how rubbish they are - my TV has not worked for two weeks and I have just spent 40 minutes on hold (after a message that said that I might have to wait for 5 minutes) to find out why the engineer that was supposed to fix the thing has not turned up! Broadband is not too bad - telephone is a rip off - don't know how but my phone use has not changed and my bills (monthly rather than quarter) are twice what they were with BT. As soon as I can I will cut this lot off and never ever use them again!! PS the same NTL guy admitted to me that Sky was much better!
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