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- fayeh's review
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| Customer service | 4.9/10   |
|---|---|
| Overall cleanliness | 5/10 |
| Value for Money | 5/10 |
| Overall rating | 4.6/10 |
By fayeh
on 11th Aug 2004
| Date of use (month/year) | August 2004 |
|---|---|
| Transport links | Excellent |
| Range of shops | Excellent |
| Eating facilities | Excellent |
| Customer service | 5/10 |
| Overall cleanliness | 4/10 |
| Value for money | 3/10 |
| Overall value | 4/10 |
 fayeh's recommendation | |
Well organised, easy to navigate, good range of shops, entertainment and eateries.
Quite dirty. No trolleys in arrivals for luggage!
As a departure airport, I have no complaints with London Gatwick; check in the simplest of any airport I've ever flown from. Easy to navigate, helpful staff etc. There is also a fantastic range of activates in the departure lounge, in both terminals.
As an arrivals airport, I feel less happy. No trolleys until you get into baggage claim; some 15 min walk from the gate sometimes, so bear this in mind if you have heavy hand luggage. Arrivals is also a 10 min walk from the car parks, so be prepared. If someone is picking you up from short stay, expect them (or you!) to pay around £5 for an hour's parking at the airport.
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