Bank Of Scotland Current Account Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

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kennannlin's Review of Bank Of Scotland Current Account

Overall Rating

1.5 stars
  • Customer Service
    0.5 stars
  • Ease of use
    4 stars
Good Points

plenty of cash machines


Bad Points

always lengthy queues at my local branch (although I dont go in very often). Customer service has gone downhill since merging with the halifax


General Comments

I have tried twice now to get a statement about interest and tax for last tax year from the Bank of Scotland. The last time I called was almost 3 weeks ago. I phoned today and am Still waiting! I only have another 6 weeks to send my tax forms back to the Inland Revenue. Staff over the phone have been extremely unhelpful and I even tried to get it from my branch without any success. Hello people - I only want information about my account, its not rocket science!


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