Bank Of Scotland Current Account Review
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From 0 ratings and 5 reviews
0% of users recommend this product
kennannlin's Review of Bank Of Scotland Current Account
11th Aug 2004
Overall Rating
- Customer Service

- Ease of use

plenty of cash machines
Bad Points
always lengthy queues at my local branch (although I dont go in very often). Customer service has gone downhill since merging with the halifax
General Comments
I have tried twice now to get a statement about interest and tax for last tax year from the Bank of Scotland. The last time I called was almost 3 weeks ago. I phoned today and am Still waiting! I only have another 6 weeks to send my tax forms back to the Inland Revenue. Staff over the phone have been extremely unhelpful and I even tried to get it from my branch without any success. Hello people - I only want information about my account, its not rocket science!
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