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| Ease of Use | 8/10   |
|---|---|
| Durability | 1/10 |
| Style | 8/10 |
| Service & Support | 4/10 |
| Value for Money | 4.5/10 |
| Overall rating | 4/10 |
By moria on 28th Jul 2004
| Owned Product For: | More than 1 year |
|---|---|
| Special Features | Not supplied |
| Ease of Use | 8/10 |
| Durability | 1/10 |
| Style | 8/10 |
| Service & Support | 4/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
 moria's recommendation | |
Easy to use, versatile (you can use beans or ground), makes different types of coffee (espresso, cappucino etc.), looks good (if you've got the space)
Extremely unreliable; has broken down repeatedly - with a different fault each time; frustrating
The Gaggia Synchrony is a great idea, but poorly executed. In less than 3 years, our machine has been back for repairs 6 times. Once it even came back with the original problem solved, but a new problem in its place. It suffers from irritating niggles, e.g. sometimes it persists in displaying the "fill water tank" message (meaning it's impossible to make coffee) even when the water tank is full to the brim. Currently, it is grinding the coffee, making a series of banging noises, then ejecting the grounds without actually making a cup of coffee, which is very wasteful of coffee beans. All in all, it has been a very disappointing purchase, and I wouldn't recommend the Synchrony to anybody.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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