Iberia Airlines Review

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Iberia Airlines
1.5 stars
Average rating for this product is: 1.5 out of 5

From 14 ratings and 176 reviews

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yannickvm's Review of Iberia Airlines

26th Jul 2004

Overall Rating

4.5 stars
  • Value for money
    4.5 stars
  • Flight From - To
    Brussels-Madrid-Tenerife
  • Flight on time?
    4.5 stars
  • Comfort on flight
    5 stars
  • Flight Date
    July 2004
  • Ticket class
    Economy
  • Customer service
    4.5 stars
  • Quality of food
    3.5 stars
Good Points

Friendly, helpfull, on-time performance, leg-room


Bad Points

Food has to be purchased on board Iberia flights (not Iberia Regional)


General Comments

Iberia Airlines:
16th July 2004: Brussels-Madrid-Tenerife Sur
First flight was operated by Iberia Regional, magnificent flight, absolutely on time, good food and a very nice and quiet aircraft (Canadair Regional Jet).
Second flight was a B757-200, left Madrid with a 30min delay because we had to wait for other passengers. Still landed on time at Tenerife Sur though. Except for the ridiculous on-board prices for a meal or drink, the flight was a very pleasant one.
24th July 2004: Tenerife Norte-Madrid-Brussels
First leg was operated by a B747-300 (!!!). Very nice plane, clean, huge leg space in Economy class! Left Tenerife with a 40 min delay and arrived with a delay of 10 min. Beautiful flight!
Second flight: B757-200, 40min delay because of dense traffic in Madrid, nice flight and landed again with 10 min delay.
The onboard staff and ground personnel were very friendly and helpful and to my biggest surprise, everybody speaks very good English now! Iberia should stop the onboard sale of meals though because you are still flying a National carrier, hope they fix this soon!

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