Philips Matchline Review

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3.3 stars
Average rating for this product is: 3.3 out of 5

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Jason.'s Review of Philips Matchline Widescreen TV

18th Oct 2002

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

Good picture, easy control, good sound.


Bad Points

Customer care by Philips.


General Comments

When I moved to the UK, I brought my Philips TV with me. The UK has a different system, but this is not a problem as you can change one or two chips in your TV but here is where the problems started. Philips UK told my tv repair man that they have these components, but it is not their duty to tell him which one he has to order to make the change.
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Then my tv repair guy phoned a Philips technical expert. He could tell which components he needed, but he could not send them or he will lose his job.
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So my TV repair guy orders the components at Philips UK and it took them 2 weeks to send the wrong ones and two weeks later they send the same wrong ones again.
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I complained to Philips UK and they again told me it was not their duty to help me, I complained to Philips head office in Holland and they told me to complain to Philips UK.
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So in the end I had to buy a new TV, I bought a much cheaper SHARP and will never, ever buy a Philips product again.

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Members' Comments onJason.'s Review

  • rolly on 14th Oct 2003

    Is there anyone who can help me? I live in romania and i purchased a 96 cm. screen matchline philips. Can anybody teach me how can i keep the wide screen turned on anytime i switch the channel? I mean i don't want to enter into the menu everytime i want to switch to wide screen. Thanks a lot, i'm waiting your replys at radumoise@yahoo.com

  • SPUTNIKJR3 on 3rd Jun 2005

    my 28" Philips widescreen TV has just died after 5 years and I can not believe it!! I was told that it is a common fault but the TV repairman and that it always happens to my model. I do not think I will EVER buy a Philips Product again.