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- Jason.'s review
| Image Quality | 8/10   |
|---|---|
| Sound Quality | 8/10 |
| Features | 8/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 4.5/10 |
| Overall Rating | 6.4/10 |
By Jason.
on 18th Oct 2002
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 Jason.'s recommendation | |
Good picture, easy control, good sound.
Customer care by Philips.
When I moved to the UK, I brought my Philips TV with me. The UK has a different system, but this is not a problem as you can change one or two chips in your TV but here is where the problems started. Philips UK told my tv repair man that they have these components, but it is not their duty to tell him which one he has to order to make the change.
????
Then my tv repair guy phoned a Philips technical expert. He could tell which components he needed, but he could not send them or he will lose his job.
????
So my TV repair guy orders the components at Philips UK and it took them 2 weeks to send the wrong ones and two weeks later they send the same wrong ones again.
???
I complained to Philips UK and they again told me it was not their duty to help me, I complained to Philips head office in Holland and they told me to complain to Philips UK.
????
So in the end I had to buy a new TV, I bought a much cheaper SHARP and will never, ever buy a Philips product again.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 4 | 0 | 3 | 0 |
Total Respect: +7
Would you like to see a review that's not being listed?
rolly on 14th Oct 2003
SPUTNIKJR3 on 3rd Jun 2005