Philips ZENIA ADDITIONAL Handset and charger-6825 - Silver Review

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Philips ZENIA ADDITIONAL Handset and charger-6825 - Silver
0.9 stars
Average rating for this product is: 0.9 out of 5

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adamk's Review of Philips ZENIA ADDITIONAL Handset and charger-6825 - Silver

20th Jul 2004

Overall Rating

2 stars
  • Value for money
    2 stars
  • Special Features
    Not supplied
  • Durability
    0.5 stars
  • Service & Support
    1 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    3.5 stars
  • Style
    4 stars
Good Points

Nice looking.


Bad Points

Doesn't last.


General Comments

Philips Phones... Do they make them to last only a maximum of two years. I took a Zenia as a replacement for an Onis 200 that broke down after just 18 months. Fortunately, I had a service plan and insisted on a phone to the same value as I'd paid for the original.

I found the phone generally quite easy to use and set up. No problems with range inside the house. Could roam outside up to about 60 metres without interference. Answerphone facility worked fine, although it would be useful to set more than 4 rings before it automatically clicks in. Menus are slow and clearing the call log is painful.

The phone is just under two years old now and has manifested problems with the base station. A lot of background hiss which seems to clear when the base is unplugged for a few hours, but returns after about 10 minutes. Fortunately, you can now buy the base stations from around £20 which is likely cheaper than having them repaired. I'm going to try giving it a go at least. I've found other posts where people have found the base stations pack up.

I would say generally, this is a reasonable phone, for the RRP it really should last longer. Consider opting for the service plan if you really want one.

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Members' Comments onadamk's Review

  • Kirsi Doidge on 19th May 2005

    I bought my cordless Philips phone set about a year ago from a supermarket. As you can understand from the Supermarket I don't really get any advice what to do when I get a problem with my phone. At the moment I cannot get the answering machine to get to switch on, I have tried several times by following the booklet how to switch it on but it is not working. The red light has also gone from the main handset and when someone tries to call us, instead the answering machine coming on you just keep getting this bleebing noice. Can anyone help please?