written by gazzersmth on 17/07/2004
Good Points
Food was excellent
Bad Points
Unhelpful cold management,
Small room,
General Comments
We travelled to Obergurgl to Hotel Bellevue as it was advertised as having childcare facilities. This proved to be the cases, but the childcare assistant could not speak English. The room was painfully small for a family of 4 and overheated at night. Most disappointingly, the management were unwelcoming and unhelpful - they did not seem to have any concept of customer service. A disappointing stay in a beautiful resort.
Pinhorn's Response to gazzersmth's Review
Written on: 17/10/2005
I couldn't agree more with your view of the management. They're fine until something is not right, then they don't want to know.