Belgarion's Review of Jessops
14th Jul 2004
Overall Rating
- Value for money

- Quality of service

- Goods purchased & costFuji F610 Camera
- Layout of shop

Speedy knowledgable service, good rapport with customers, well laid out.
Bad Points
A bit cramped for space.
General Comments
Jessops Camera Shop-Having just read the previous review, there is certainly a difference between the branches in my experience. As per a review in the camera section on the Fuji F610, the East Kilbride branch, I can certainly recommend.
I found the manager and his staff to have high levels of appreciation towards their customers. In fact to be honest when i took the camera back in I fully expected to hear the usual "Oh we will have to send it away sir, that will be £££££'s"
Even when the manager took the battery and memory card out of the u/s camera and put it into a new one, I thought it was just to check it. The penny did drop (call me slow at times!) when he took the wrist strap off the old one and put it on the new camera. The words "There you go sir, on us!" were certainly unexpected. The camera problem..well the F610 had suddenly taken on a life of its own but the free replacement, no questions asked on a £300 camera, is definitely high customer service!
On average, people found this review very helpful
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