Legoland, Windsor Review

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Legoland, Windsor
★★☆☆☆
2.1
33.0% of users recommend this

philipdrury's review of Legoland, Windsor

“We visited Legoland for a seven year olds birthday...”

☆☆☆☆☆

written by philipdrury on 08/07/2004

Good Points
Had potential

Bad Points
Overall, poorly managed - and don't try and complain as they refuse to listen!!

General Comments
We visited Legoland for a seven year olds birthday treat; it's not cheap for a family day out! The staff were complacent, playing on their mobiles whilst supposedly monitoring the queues. The queuing systems was poor and again mis-managed making it very difficult to get on any of the most popular rides (I'm talking November here, not a peak period). Another instance of mis-management was when all food and drink outlets were closed for a firework display which meant masses of people were huddled in one area of the park in the cold and dark with no refreshments or seating for the elderly and young children.

When we finally left the park at the end of the day, the train was overloaded by staff members who had no regard for safety - we had no option but to wait for trains as the park lights had been dimmed to almost nothing, ridiculous if your child were to wander away as you would never find them!

We complained about our day, one of the directors accused us of making up our complaint - despite the fact we were supported by many other visitors.

Never again!!!!

  • November 2003

    Date of visit (month/year)

  • Under 12

    Ages suited for

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