Have a picture of Fords Of Winsford, Cheshire www.fow.co.uk?, please send it to us.
Picture courtesy of DealHunter.
| Customer service | 3/10 |
|---|---|
| Value for Money | 5.5/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 4.4/10 |
By Topbanana4uxxx
on 2nd Jul 2004
| Customer service | 0/10 |
|---|---|
| Value for money | 8/10 |
| Overall value | 3/10 |
| | |
Cheap prices on most cars - but watch out for the odd over-priced vehicle.
Rock bottom trade-in values given for your own car. Some of the Sales Staff have a very arrogant attitude and all adopt a "take it or leave it" approach - which can be taken as offensive.
I purchased an MGZT from FOW in March 2003 and accepted the deal that was on offer. As my car was only equipped with an emergency "tyreweld" repair kit (and didn't have a spare wheel) I was told by the salesman concerned that I would receive a 'spacesaver' wheel as soon as they could order one. Needless to say, this did not arrive - they argued that this was not a standard option fitted to the car!
Furthermore, due to the fact that my trade-in car had a private registration (which was being removed) they insisted on holding a £200 deposit until receipt of a new V5 registration document (as this was retained for a week by the DVLA) pending issue of a new registration number. It took them 2 MONTHS and several unpleasant letters - including the threat of Legal Action before my money was eventually returned!
For Car choice excellent - but poor service and customer relations! BUYER BEWARE!
I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN! - Indeed, I have just renewed my vehicle again via another dealer.
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hobbitt2001 on 18th Nov 2005
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on 3rd Feb 2006