Smeg SUK62MFX5 Review

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Smeg SUK62MFX5
0.5 stars
Average rating for this product is: 0.5 out of 5

From 0 ratings and 4 reviews

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D Howard's Review of Smeg SUK62MFX5

7th Jun 2004

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    0 stars
  • Style
    3 stars
Good Points

Good looks.


Bad Points

Doesn't work!


General Comments

Smeg SUK62MFX5 - Bought in August 2002. Burners failed to light soon after delivery. Repaired under guarantee except for the large one which remained difficult to light. Thinking this was because it was a large burner and as the engineer informed us it was OK, we didn't call the engineer again until it became unusable. When it does stay lit, it is impossible to regulate without going out and tends to go out itself anyway at random.

Smeg have refused to repair the burner without charge even though it has been at fault since the cooker was new.

Customer services show a total lack of interest or sympathy. Letters from them have had a unpleasant tone.

Brief contact with maintainance demonstrated a similar disinterest bordering on rudeness.

Altogether totally dissatisfied.

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