Kreator's Review of Tiscali Broadband www.tiscali.co.uk
25th May 2004
Overall Rating
- Value for money
- Content
None
Bad Points
CAPPED service
Indian Call Centre full of script followers
Very poor uncaring customer service(less)
General Comments
I signed up for 512 Broadband over a year ago with Tiscali. I have used it at 30 to 60 Kbytes/sec at all times of the day and had a very quick and stable VPN sync into work. No hint on contention. I pay £19.99 (More expensive than some operators) but now they have a 50 hour capped service at £19.99 so guess what they've moved me onto without telling me by email or snail. I now get 100 bytes per second if I'm lucky. I think they have made a serious error in judgement because I'm taking my £240 per year and giving it to someone else. My modem was quicker.
Don't use Tiscali (keep a look out on watchdog my wife is writing to them).
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