ACU.'s Review of Airtours International
23rd Sep 2002
Overall Rating
- Value for money
This airline has none.
Bad Points
The only good point of this airline is the cabin crew who try.
General Comments
Airtours or Mytravel/Skyservice as it now calls itself is one of the worst airlines flying with constant delays often above 11 hours or more reps can not be found when something goes wrong.
The aircraft are in the air for almost 24 hours a day. A flight may fly Manchester to Palma, then have 1 hour on the ground where passengers are off loaded with baggage and others loaded on, then back to Manchester 1 hour on the ground at Manchester and off to Faro 1 hour on the ground and back to Manchester and so on.
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On average, people found this review helpful
Members' Comments onACU.'s Review
Sonia. on 7th Nov 2002
Ianbhx. on 13th Feb 2003
I would like to point out that it is common place for every airline to operate there aircraft in this way. After each flight the aircraft would be checked by ground crew and once given the all clear prepaired for it's next departure.
kevin. on 18th Feb 2003
The person who made the comment stated the only good thing about the airline is that is has gone????? It hasn't gone it has been re branded. I have flown with Airtours International and MY Travel Airlines and have had nothing but fantastic service.
T. on 9th Mar 2003
I think My Travel Airways are fantastic, excellent crew, excellent servise. Will definatly fly with these again, I have flown with JMC, Monarch, Britannia and the service is rubbish. MyTravel definatly have my vote!!!
SDF. on 10th Mar 2003
To be truthful I think all Airlines are good but it depends on what kind of flight or holiday you have with the company which will determin if you travel with them again. I am currently a Cabin Crew for BA franchise and I have to say JMC Airlines are the most improved Airline and have won an award because of timekeeping and service. Last year JMC were voted the worst Airline in the UK.
Mark. on 23rd Mar 2003
I agree with the comments that the staff aboard MyTravel flights are good, that's all though.
My flight from Calgary to Manchester was delayed by 41 hours (and a mere 7 hours on the way out)
They also managed to delay me by a total of 19 hours approx 2 years ago on the same route, that time however they were trading as Airtours.
41 hours is totally unacceptable, frienedly crew or no friendly crewrobpol. on 22nd Jul 2003
cannot recognise initial comments. Flew with Mytravel to Fuerteventura June 2003. Both flights on time, excellent aircraft and much more legroom than JMC or Air2000.
private001
on 15th Nov 2004We have flew with MyTravel Airways to Turkey, Cyprus, Florida and Menorca. Check-in at Manchester Airport is always quick and easy and all our flights have been great with good service from most of the cabin crew. In-flight entertainment is quite good with music and TV. Meals have always been nice and tasty. Having been on a MyTravel B757-200 aircraft and a MyTravel A330-200 aircraft we prefer the A330-200 because it is larger and has TVs on the seat in front of you instead of sharing a TV above. They also have toilets downstairs and you can watch the plane take-off and land on the touch screen TV. We have only ever been delayed by 1 hour. We’ve been on 2˝ hour, 4˝ hour, 5 hour and 10 hour flights with MyTravel and we have always been comfortable enough. We will probably always fly with MyTravel as we prefer Airtours holidays.
I have flown with "My Travel" on numerous occasion in the last few years. Twice this year, one Short trip to Gran Canaria and second to Cancun Mexico all outgoing and incoming flights on time cabin crew helpful, polite and well groomed will have no qualms with flying with them always, thought review unfair and rude.