La Redoute www.redoute.co.uk Review

Click here if this is your business
★☆☆☆☆
1.3 / 5
15% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

goal's review of La Redoute www.redoute.co.uk

★☆☆☆☆

“I ordered an item in February from La Redoute, they...”

Written on: 07/05/2004 by goal (1 review written)

Good Points
Absolutely none.

Bad Points
Bad customer service.
Long delivery times.
Long stock-wait times.
Failed deliveries
Broken website.

General Comments
I ordered an item in February from La Redoute, they never once attempted to deliver it to me, after about £10 of phone calls and 5 re-orders later the item was sold out because the season had changed from winter to summer!! That's how long it took! Eventually I was told the courier wouldn't deliver my item because (and I quote the 'helpline' person) "The didn't want to deliver it". Upon asking for the name of the courier I was told they couldn't give it to me.



Suffice to say I will never use or recommend them again, complete farce from beginning to unsuccessful end. I'm out of pocket in both time and money, not to mention never getting my order.



Stay away, stay away.

  • Labled top, £29

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review