Runaway Bay, Royal Decameron Club Caribbean Review

Watch this item
Runaway Bay, Royal Decameron Club Caribbean
4.1 stars
Average rating for this product is: 4.1 out of 5

From 2 ratings and 9 reviews

Thumb up 89% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


sandy90's Review of Runaway Bay, Royal Decameron Club Caribbean Jamaica

28th Apr 2004

Overall Rating

4 stars
  • Value for money
    4 stars
  • Board Basis
    All inclusive
  • Customer Service
    4.5 stars
  • Resort
    3.5 stars
  • Date of stay
    March 2004
  • Accommodation
    3.5 stars
  • Food
    4 stars
  • Location
    3 stars
Good Points

Lovely hotel, great food and very friendly staff.


Bad Points

Virgin Holidays airport transport


General Comments

Runaway Bay Club Caribbean - The big downside was the transport supplied by Virgin Holidays to get us to the airport. The bus was dangerously overcrowded (people sitting on the floor for over an hour and luggage piled roof-high on the seats). The bus was driven so fast people were visibly scared. The bus then proceded to drive right past our resort to Ocho Rios 40 minutes away (as it turned out he did not know where our resort was!). To add insult to injury, he offloaded one of our suitcases at a hotel in Ocho Rios and it was only realised when we finally arrived at our hotel. At 2AM, I then had to wait up another 1.25 hours to see if the driver could retrieve our case as he did not know exactly where he had offloaded it! A nightmare journey that Virgin Holidays obviously do not care about as they have made no effort to even acknowledge my complaint I wrote 7 weeks ago. Vey bad customer service.

Tweet This Review

sandy90's review has yet to be rated - Be the first!

How helpful did you find this review?