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- dangerousjohn's review
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| Quality of service | 6/10   |
|---|---|
| Layout of shop | 2.3/10 |
| Value for Money | 4.1/10 |
| Overall rating | 3.4/10 |
By dangerousjohn on 27th Apr 2004
| Goods purchased & cost | Nokia 5550, £foc |
|---|---|
| Quality of service | 10/10 |
| Layout of shop | 5/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
 dangerousjohn's recommendation | |
I had no complaints at will with COL
Vodafone makes my blood boil - utterly unreasonable.
I much prefer COLto vodafone. I was a customer of Cellular Operations for just under a year when Vodafone took over. I had no complaints at will with COL, however Vodafone makes my blood boil. The day Vodafone took over, they wrote to me explaning that my existing terms and conditions would be honoured, however, when they started to charge me for inclusive minutes & inclusive txts, I complained. The Vodafone operator stated that Vodafone had exercised its right to change my terms and conditions WITHOUT prior notice (in fact without ANY notice at all). Is this legal ? Vodafone are yet to respond to my complaint - its been about 12 weeks now.
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