cellular operations review

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Average Ratings
Quality of service6/10 Based on 3 ratings
Layout of shop2.3/10 Based on 2 ratings
Value for Money4.1/10
Overall rating3.4/10

View Last 6 Months Only

32% Recommended18 out of 56 Reviews

Review of Cellular Operations

By dangerousjohn on 27th Apr 2004

dangerousjohn's Ratings
Goods purchased & costNokia 5550, £foc
Quality of service10/10
Layout of shop5/10
Value for money10/10
Overall value10/10
yes dangerousjohn's recommendation

Good Points

I had no complaints at will with COL

Bad Points

Vodafone makes my blood boil - utterly unreasonable.

General Comments

I much prefer COLto vodafone. I was a customer of Cellular Operations for just under a year when Vodafone took over. I had no complaints at will with COL, however Vodafone makes my blood boil. The day Vodafone took over, they wrote to me explaning that my existing terms and conditions would be honoured, however, when they started to charge me for inclusive minutes & inclusive txts, I complained. The Vodafone operator stated that Vodafone had exercised its right to change my terms and conditions WITHOUT prior notice (in fact without ANY notice at all). Is this legal ? Vodafone are yet to respond to my complaint - its been about 12 weeks now.

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