VickyjustVicky's Review of Natwest Current Account
26th Apr 2004
Overall Rating
- Customer Service
- Ease of use
Not sure there are any!! Oh no, I know....the online banking services.
Bad Points
Hatred towards students.
General Comments
My family have banked with Natwest for years and I had my student account with them. Recently they have been quite rude and inconsiderate and refused to extend my overdraft. I am therefore changing over to RBS who are apparently much nicer to deal with!! Is this just me that has had these problems?
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On average, people found this review not helpful
Members' Comments onVickyjustVicky's Review
Janine
on 27th Apr 2004
| Lender | Account | Description | Interest | AER | Overdraft | ||
| Overdraft Rate | Overdraft Limit | ||||||
 | Premier Direct Account | Earn a great rate of 6% AER (fixed for one year) on balances up to £2,500. | Monthly | 6.00% | 0.00% | £2,000.00 |  |
| Premier Current | Enjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500. | Monthly | 0.50% | 0.00% | £2,000.00 | |
 | Natwest Advantage Gold Account | Enjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products. | Monthly | 0.25% | 18.49% | n/a | |
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Hi VickyjustVicky
I have a graduate account with Natwest, I applied for a £1000 overdraft whilst I was a student (about 5 years ago) and since then it has remained - apparantley untill I give them further notice this is the reason why I'm still with them.
I don't really have a problem when dealing with the branch, but have had problems with the telephone banking. I spent 5 months abroad and needed to transfer money to an external account, I was told that this was only possible if I went into a branch or wrote a letter (which I feel is a little unsecure as anyone could write and sign that letter) I also could not increase a standing order from my current account to my isa and was told to go to the branch - I later discovered I could do this on the internet, but wasn't told by the advisor. Let me know how the RBS are, I thought they had merged with the Natwest although I could be wrong!