Advanced Internet Technologies www.aitcom.net Review

Watch this item
0.7 stars
Average rating for this product is: 0.7 out of 5

From 0 ratings and 31 reviews

Thumb down 10% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


apacom's Review of Advanced Internet Technologies www.aitcom.net

6th Apr 2004

Overall Rating

0 stars
  • Value for money
    0 stars
  • Content
    0 stars
Bad Points

Bad customer service.
Knowledgeless support personnel.
Bad policies and procedures.


General Comments

Advanced Internet Technologies - My account has finally been cancelled by AITCOM after several months of delays. The webhosting cancellation was requested in Jan and now in Apr it is finally done but of course they charged me from Jan to Apr and they refuse to admit it was their error. How's this for an excuse? If you change your sites to another provider and one of these sites is your email site...then forget ever getting email from them. Why, they have only internal mail. This is according to their billing dept who informed me that once the domain leaves them, they have no way of contacting you other than by phone. In my case, they said they couldn't understand Spanish and didn't leave any messages...how stupid! So because they couldn't contact me to verify the cancellation they kept billing me. Nice guys huh? And because they tried to get to me, they refuse to refund the billing charges Jan to Apr because "they tried to contact me". My recommendation is not to do any business with them...

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

apacom's review has yet to be rated - Be the first!

How helpful did you find this review?