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Picture courtesy of P. Stagg.
| Content | 2.5/10   |
|---|---|
| Value for Money | 2.2/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.6/10 |
By 809809J
on 5th Apr 2004
| Content | 0/10 |
|---|---|
| Value for money | 1/10 |
| Overall value | 0/10 |
 809809J's recommendation | |
Cheap Domains and Cheap Low Spec Hosting
Automated Accounts Service - Takes money off your credit card even if you have cancelled the account.
After Sales Service Almost non existence. Staff untrained unknowledgable and rude.
I hosted three OneAndOne accounts and six domains with OneAndOne for nearly three years. The sites grew too big for OneAndOne's web hosting package.
I asked to cancelled (they claim that you can cancel at any time) I asked to cancel as soon as possible on the 3rd of February. It is now the 5th of April and they still haven't cancelled them.
I have spent over FIVE HOURS on hold and chatting to their support team over this time.
I have recieved over THIRTY-FIVE emails aboout this issue and they still invoice me now for accounts I do not have!
I am now seriously looking into legal proceedings against OneAndOne with the Citizens' Advice people.
I would strongly advise everyone not to host with OneAndOne, they are cheap but can cost your company lots in administration time.
So far they have cost me over £1,000 in lost hours.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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