
| Customer Service | 10/10 |
|---|---|
| Value for Money | 9.7/10 |
| Reviewer Rating | 10/10 |
| Overall Rating | 10/10 |
By steve wilson59
on 5th Apr 2004
| Have you made a Claim | Yes |
|---|---|
| Customer Service | 10/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
| | |
Excellent customer service
low charges
Can be expensive in major urban areas
I have been with the National Farmers Union for several years now and found their service excellent. Quotes are reasonable (sometimes cheapest) They charge little or nothing for policy changes / new cars etc. The staff are friendly and helpful and its a small office so I usually end up talking to the same people.
They offer some unusual and flexible services such as fire and theft cover for stored vehicles, occasional business use, NCB on TFT policies Bikes up to 250cc. Also do house insurance. They specialise in Rural areas so I think they charge a lot for big city drivers. I've had a couple of claims with no dramas.

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 2 | 0 | 0 | 0 |
Total Respect: +2