BT Voyager 100 Review

Overall Rating

Easy to set up, small footprint, good downlod speed, LED's give simple feedback on its current operating state.

None as far as I can tell, if there are any issues I beleive it is caused by problems between AOL Broadband and Norton firewall software.

Read a number of reviews concerning been unable to shutdown the PC after using the Internet (AOL 9) with the BT Voyager 100 Modem. I have experienced the same problem which appears to be caused by opening or closing AOL Radio (or other AOL audio visual content) with a Norton Firewall that had ad blocking enabled.

The solution? dont log into AOL radio until you have turned off add blocking. You can turn it on again once logged on and likewise when shutting doen the radio turn off add blocking before doing so. The same goes for music videos and film trailers that are AOL content based. If you do so you will prevent your systen freezing, crashing as you log out and will be able to turn it off without resorting to the powerswitch!

Members' Comments onPraxis99's Review

• cannonfodder2002 on 5th Apr 2004

  i have had problems with the bt voyager 100 modem and aol for over a year now. i started with aol 8 and nearly every time i tried to disconnect aol stopped responding and the pc would not get past saving your setting on the shutdown. aol tech support blamed everything but their software until i did f:drive and only installed aol & basic drivers and the problem persisted.i did another format and installed aol 7 which never locks up. aol have now agreed to let me out of the 12 month dsl contract as this showed that it is aol software that is to blame. aol 8 & 9 both have the same problem but a way round it in aol 9 is to use your dialer not the aol dialer. open your modem control panel from the task bar(by the clock) and select connect input your aol details inc. @aol.com after your user name and dial.

• leeh007 on 27th Apr 2004

  i had the same problem this is what i put in a review not long ago.....
  
  I've noticed lots of people have problems with AOL and the BT Voyager 100 modem, i've found a way to stop aol crashing everytime it shuts down, on the website i've listed below are some differnet drivers for the modem, this seems to stop AOL crashing, i still have to reinstall the drivers once a week, but it's easier if u use the little utility that is on the website.
  
  Best way to run it is, when the modem comes up as a fault device, unplug the modem, run the reg edit program, restart the computer, reinstall the drivers using the ones from the website, when the installation is complete plug the modem back into your computer, normally the modem comes up first time, you will notice that is says a different type on modem....i know it's long winded but it does seem to work.
  
  http://www.black.disk.btinternet.co.uk/
  
  Good luck fellow AOL people
  
  Lee
  
  i've also started unplugging the modem before shutting down the PC, this means that you don't need to constantly reinstall the modem drivers.

• khswales on 26th Aug 2004

  I'm not sure why you're all having problems. I too use AOL + BT Voyager modem 100 and have had no problems for the past 2 years. Maybe you have a different operating system - mine is Microsoft ME.

• leeh007 on 27th Aug 2004

  That'll probably be it, I'm using XP, and still have problems now.... I blame BT..cause they're BT :D