MrAgmoore's Review of Musica www.musica.co.uk
4th Apr 2004
Overall Rating
- Value for money
- Customer serviceNon-Existant
- Quality of website
- Goods purchased & cost73
- DeliveryStill waiting
Summary of Good points... well... hmmm *thinks hard* the CDs were well boxed/shipped - no damage during transit.
Bad Points
Summary of Bad points
This company charges you, ships the goods and then informs you that some items are out of stock, therefore they will send a partial shipment later on. 6 months later... several succinct, polite emails later with NO REPLY from Musica... I'm on the verge of sending a very NASTY letter to them. I ordered the CDs nigh on 9 months ago!!!
I'm down 8 pounds Sterling.
I will never order from a Musica company ever.
General Comments
Read Summary of Bad points...
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Members' Comments onMrAgmoore's Review
chrisclipson
on 16th Apr 2004MrAgmoore
on 16th Apr 2004The ongoing Saga can be read at:
http://www.noiseandconfusion.net/ken/
( Campaign Against Musica )
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Yes, quite - had the same problem. The easiest way to deal with it, since I suspect you will not get an answer from Musica however nasty your letter is, is to ask your credit card company for a refund. Egg gave me my money back same day with no argument. This also means it goes back to Musica's bankers so eventually they will pull the plug on them.