Screwfix www.screwfix.co.uk Review

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Screwfix www.screwfix.co.uk
3 stars
Average rating for this product is: 3 out of 5

From 7 ratings and 13 reviews

Thumb up 77% of users recommend this product

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sue5665's Review of Screwfix www.screwfix.co.uk

17th Mar 2004

Overall Rating

5 stars
  • Value for money
    5 stars
  • Customer service
    Excellent
  • Quality of website
    5 stars
  • Goods purchased & cost
    £900.00, various diy items
  • Delivery
    On time
Good Points

Great prices, Helpful staff, quick delivery, no problems sending items back, door to door service


Bad Points

none


General Comments

I came across Screwfix when surfing the net, and, as we are renovating our house, thought that their prices were good. The web site is great and very easy to use. Our 1st order was made at 10pm on Monday night and we received it Wednesday morning. 1 item was broken so I phoned them and the staff were very helpful, they picked it up the next day, and a replacement was sent. I have since made 3 more orders with them and have had no problems. You can even track your order and they e-mail you to tell you when it has been dispatched.

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Members' Comments onsue5665's Review

  • ivan1890 Rank: Major on 24th Mar 2006

    I have always found this company to be exceptionally good. Even the smallest of orders is carefully packed and promptly delivered. Incidentally they sell light bulbs guaranteed to last for many hundred hours - and they do. This company is the exception to the rule that 'big means disaster!'