Splash DVD www.splashdvd.com Review

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0.6 stars
Average rating for this product is: 0.6 out of 5

From 0 ratings and 81 reviews

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djatkinson's Review of Splash DVD www.splashdvd.com

17th Mar 2004

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Non-Existant
  • Quality of website
    0 stars
  • Goods purchased & cost
    DVD £27.99
  • Delivery
    A few weeks late
Good Points

Gone bust so they can't cause any more problems


Bad Points

Where do you start?


General Comments

I ordered an item from Splash DVD that turned out to be faulty. Returned it by recorded delivery on 31/01/2003. They signed for it on 05/02/2004. Took me until end of February to get my refund. However, they didn't pay the postage back to them as they denied having received the item back. Recorded delivery apparently meant something different to them. It would have cost me £2 to get a copy of the signature, which I almost did on principle. Luckily, Jersey Trading Standards took the matter up on my behalf.
Unfortunately, as they are now insolvent, Jersey Trading Standards can't do anything more for anyone. Their advice is to contact your card company if you paid by credit card. Your company may have an internet fraud guarantee and refund you. If it was over £100 most companies should refund.
If your payment was by other methods then you can contact the liquidators to stake a claim. Take a look at http://www.edd.gov.je/news.asp?ArticalID=660&bhcp= 1
Good luck!!

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