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| Quality of website | 8/10  |
|---|---|
| Value for Money | 9/10 |
| Reviewer Rating | 9/10 |
| Overall Rating | 5/10  |
By stork2000
on 13th Mar 2004
| Goods purchased & cost | CDs, £25 |
|---|---|
| Customer service | Excellent |
| Delivery | On time |
| Quality of website | 8/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 stork2000's recommendation | |
Good prices and special offers; split delivery on multiple second-hand items minimises risk of customs duty/VAT.
Cannot substitute if item is not available.
This retailer is based in the USA, but it is cost-effective to use them for delivery to the UK, particularly while the dollar is weak against the pound. Huge catalogue although not all items available to buy. Some very good prices both second-hand and new. Second-hand items ship from multiple locations where necessary (they have a number of real shops which hold stock) at no extra cost -- this means that you can minimise shipping costs by making a large order, yet CD's come mostly in ones or twos and are treated as separate orders, so no customs duty/VAT payable. Shipping costs are reasonable, free shipping offers sometimes available.
Delivery usually quite quick for international (1-2 weeks), and customer service is responsive.
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