Orange Review

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Orange go to www.orange.co.uk
1.6 stars
Average rating for this product is: 1.6 out of 5

From 6 ratings and 362 reviews

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citsk1's Review of Orange Mobile Phone Network

7th Mar 2004

Overall Rating

0 stars
  • Value for money
    0 stars
  • Signal Coverage
    1.5 stars
Good Points

Transferred my old vodafone number quickly and efficiently


Bad Points

Have been told I must wait 3 months to have international roaming.


General Comments

I called Orange customer service and asked for international roaming to be activated. They told me it was fine and off I went abroad only to find that I didn't have service. The customer services agent told me it couldn't be activated once I was abroad and I would have to sort it out when I got back. On returning home, I was told by the less than charming customer services agent that I had to wait 3 months as this was a new phone connection. I explained I had bought another orange phone 2-3 years prior (for a friend who has international roaming and the bills were paid on time)! It made no difference! Amazing! I've paid up for a year and am taking my number back to Vodafone. Orange can keep their pathetic rules and shoddy service. I'm off back to Vodafone (sorry Vodafone, shouldn't have left you)

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