eacd's Review of Lloyds Bank Platinum / Gold Current Accounts
5th Mar 2004
Overall Rating
- Customer Service
- Ease of use
None
Bad Points
Limited services, badly informed staff, reluctance to help.
General Comments
Lloyds Bank Platinum/Gold/Current Accounts. God, where to start... loans haven't been paid off on two occassions when instructed to move money from current account to loan account, resulting in extra interest being charged. Cheque books haven't been sent as promised. They don't offer a service in the branch to pay money from one account to another bank account unless you pay the £20 CHAPS fee... the wrong people call back on occassions that I've asked to speak to a senior member of staff.
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| Lender | Account | Description | Interest | AER | Overdraft | ||
| Overdraft Rate | Overdraft Limit | ||||||
 | Premier Direct Account | Earn a great rate of 6% AER (fixed for one year) on balances up to £2,500. | Monthly | 6.00% | 0.00% | £2,000.00 |  |
| Premier Current | Enjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500. | Monthly | 0.50% | 0.00% | £2,000.00 | |
 | Natwest Advantage Gold Account | Enjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products. | Monthly | 0.25% | N/A | | |
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