Jeep 1999 Grand Cherokee Review

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Jeep 1999 Grand Cherokee
★★☆☆☆
2.4
39.0% of users recommend this
  • Performance

  • Practicality

  • Reliability

  • Value For Money

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B1 GUY's review of Jeep 1999 Grand Cherokee

“I bought my Jeep 1999 Grand Cherokee from a BMW dealer...”

★★★★★

written by B1 GUY on 04/03/2004

Good Points
My 2001 Grand Cherokee 3.1 TDI is the most comfortable 4x4 I have ever owned. Spacious and a pleasure to drive. Just driven 650 miles without feeling tired or having any aches.

Bad Points
Not very good on MPG only 25mpg or less even though I drive it very sensibly. Key fob central locking was a nightmare, would only work two inches from car.

General Comments
I bought my Jeep 1999 Grand Cherokee from a BMW dealer in the UK and it still had two weeks' manufacturers warranty left. I highlighted that the passenger seat heating did not work and that the key fob central locking was poor. BMW dealer booked the car with Jeep to have the work done under warranty. Jeep delayed and delayed until the warranty ran out so they would not have to pay. I was told by a Jeep mechanic that Jeep were aware that they had problems with the key fob and if anyone reported a fault they would replace the unit. For some obscure reason the after-sales manager didn't want to play fair. Update - he was sacked shortly after this incidence. Luckily BMW being who they are had the work done and paid for the work "no quibble". They have also given me an extra year's warranty. Thank you BMW. I would certainly consider buying the X5 in the future. Jeep should realise that aftercare service is one of the most important parts of the business, as bad aftercare means people don't come back. Apart from those problems I am really pleased with the vehicle and would recommend one to others. Reading other comments I hope I don't have any problems with my transmission... or relays failing.

  • 2001

    Year Manufactured

  • 3 Months

    Length of ownership

  • Performance

  • Practicality

  • Reliability

  • Value For Money

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Tooby's Response to B1 GUY's Review

Written on: 12/05/2004

I had exactly the same problems with my Jeep, but in addition the seat & mirrors keep moving and the climate control won't heat after 30 minutes. Once it gets the car warm it then kicks in to cool but won't heat until you start the car up again.
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<br>My Jeep has been into the Jeep dealership 10 times, thank goodness it is still in warranty (just).

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